Privacy Policy
This Privacy Policy explains how Downloads By Emma (we, us, our) collects, uses, and protects your information when you visit downloadsbyemma.com (the Site) and buy our digital products. It applies to all products and services offered on the Site now and in the future. By using the Site or making a purchase, you agree to this Privacy Policy.
Information We Collect
When you make a purchase or contact us, we may collect information you give us directly, such as your name, email address, billing address, and order details. Payments are processed by secure third-party payment providers, such as Shopify and PayPal, and we do not collect or store your full payment card details. When you visit the Site, we and our providers may also automatically collect information such as your device and browser type, IP address, the pages you view, and how you interact with the Site, using cookies and similar technologies.
Cookies and Tracking Technologies
We use cookies, pixels, and similar tools, including the Meta pixel and analytics services, to operate the Site, understand how it is used, and measure and improve our advertising. These tools may collect information about your device and browsing activity. You can control cookies through your browser settings, although some parts of the Site may not work properly if you disable them.
How We Use Your Information
We use your information to process and deliver your orders and digital downloads, to provide customer support and respond to your messages, to send order confirmations and, where you have agreed, marketing emails you can unsubscribe from at any time, to operate and improve the Site and our products, to measure and improve our advertising, to detect and prevent fraud and misuse, and to comply with our legal obligations.
How We Share Your Information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as our ecommerce platform, payment processors, email and marketing services, advertising partners such as Meta, and analytics providers, and only as needed for them to perform their services. We may also disclose information if required by law, to enforce our policies, or to protect our rights, safety, or property.
Data Retention
We keep your information for as long as needed to provide our products and services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, update, or delete your personal information, or to object to or limit certain uses. You can unsubscribe from marketing emails at any time using the link in the email. To make a request, contact us at hello@downloadsbyemma.com, and we will respond in line with applicable law.
Data Security
We use reasonable measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. You provide your information and use the Site at your own risk.
Children's Privacy
Our Site and products are intended for adults and are not directed to children. We do not knowingly collect personal information from children under the age of 13, or the age set by your local law. If you believe a child has provided us with information, please contact us and we will delete it.
International Users
We are based in [Your Country], and your information may be processed there and in other countries where our service providers operate. By using the Site, you consent to this processing.
Third-Party Links
Our Site may link to other websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date and take effect when posted. Please review this page from time to time.
Contact Us
If you have any questions about this Privacy Policy or your information, contact us at hello@downloadsbyemma.com.
Last updated: August 11, 2026